Enterprise Rent-a-Car

A reflection: Thankful for the Blind Applying Experience!

(by Jakob)

Having finished my internship, I want to reflect on my Blind Applying experience as a whole as well as walk you through my last stops on my journey with Enterprise. Since my previous blog, I have visited all the remaining departments in the German operations as well as traveled to the European headquarters in the UK, which is located close to London. The departments were IT, HR, Operations, Risk Management, Rental Systems and Remarketing, which is the department that sells the cars after they have been used in rental. To give you a better understanding of my work, I will delve a little deeper into the tasks I performed in the HR and Operations departments.

My main task during my time with the HR department was, together with the HR team, to develop a strategy to become an even more inclusive employee for disabled people in Germany and attract more employees with disabilities. One of Enterprise’s core values is to reach out to people of all backgrounds and create a diverse work environment that serves a wide range of customers. The implementation of the strategy would help us to live in closer alignment with our core values, as well as save money on government fines. I had the chance to participate in meetings with the German job agency, and talked to different HR representatives in the regional groups, to develop a feasible concept. During my week with HR, I also had the opportunity to participate in a one-day leadership seminar for department managers, in which the focus was on personal development and teamwork. It was exciting to see the diverse responsibilities of the HR team which reach from training to planning the future of the Enterprise workforce.

Before I went the European headquarter, I spent a fun week with Operations. Operations is, on the corporate level, a one-woman department and her team is located in the different groups spread across Germany. It was a really eventful week since operations involves topics such as the real estate of the branches, fire regulation, design of the branches and more. This meant that I joined meetings with the Frankfurt Airport about the fire safety in the parking lots as well as going to the producer of the new signs from all car rental brands owned by the Enterprise holding. I also met with a real estate agency that is proposing suitable new locations for branches throughout the country. I really enjoyed the variety of the work as well as the creativity that was needed when solving problems in fields that were completely new to me.

After the week with operations I had to leave the office a little early on Friday morning to catch the plane to London. It was great that I could spend two weekends in the city and visit some friends that I hadn’t seen in a while to celebrate Halloween together. During the week, I got to learn about the differences and similarities between the operation in the UK and Germany. This gave me the opportunity to visit some departments which Enterprise only has on a European level such as Revenue Management. Furthermore, it was great getting to know my British colleagues better when we went out for dinner and a movie after work.

After returning from the UK, it was time to gather all my notes and observations from the previous 4 months with Enterprise and work on the final presentation which I had to give on my last day. It was great to analyze my experiences, and to look for some issues that I had noticed throughout the different departments and work on solution proposals. Before presenting and discussing my solution with the corporate vice president and his team, I was nervous. It was such a relief when we ended up having a lively discussion and when I got a positive feedback for the presentation as well as for the solution proposals. It was hard to say goodbye to everyone afterwards.

After saying all my goodbyes, I reflect a little bit on the whole Blind Applying journey. When I applied I mainly did it because it was easy and fast and because I was interested in an international experience in a multinational cooperation. I didn’t expect to be selected because of the high number of applicants for so few places. Even though the application process had several steps with different assessments by different people in different cities, it was a good and fun application process that taught me a lot.

Without this program I would not have had a chance to get to know a multinational cooperation on such a deep level and to learn so much about the people who work there in different positions every day. I would have never had the chance to present my ideas and visions to the heads of the company while still in Uni. I am really thankful for the time and the knowledge I got during my time with Enterprise and happy I got to know Enterprise as an employer, which I probably wouldn’t have otherwise. I am glad that Blind Applying made this opportunity possible. I would urge everyone who is interested in a new experience to apply since even though it is competitive, the application is done quickly and there is always a chance that you’ll get picked!


A week at an employer branding agency

(by Jennifer Mbunga)

Earlier this month I went on another exciting adventure. I had the opportunity to get insights into agency work in regards to employer branding. This is an area of HR that I am really interested in since it plays a significant role in talent management (the field I believe I want to work in after graduation).

For a week, I travelled into the heart of London, which was a little adventure in itself as I was commuting to and from Bank station in the center of London. Similar to New York’s Wall Street, there are loads of banks as the name indicates and was originally named after the Bank of England. The station itself has been voted “London’s least favorite station” by BBC.co.uk due to the fact it gets extremely crowded.

Despite this, I loved traveling into the city every day as the station is only a few minutes away from a nice new shopping mall with lots of restaurants and sights like St. Paul’s Cathedral – which I discovered on my first day when I got lost on the way to work.

London travel card - St. Paul’s on my way to work - Hodes logo

London travel card - St. Paul’s on my way to work - Hodes logo

During my stay at the media agency Hodes I learned:

  • What it is like to work at a startup company. Event management skills always come in handy. I was charged with getting in touch with top universities to organize an event for a law firm client.
  • Media agencies do way more than just nice/weird looking ads. I learned about the strategic side of employer branding. An employer brand boils down to a company’s reputation that reflects in every single interaction with external and internal stakeholders (business word for employees, customers, suppliers, shareholders, etc.). Blogging is one way for companies to improve and/or enhance their brand’s reach. It also drives social engagement and is an excellent recruitment tool. Furthermore, sometimes doctors write content.
  • Media agencies do make interesting creative stuff. You can make a paper wallet out of a Starbucks bag. #lifehack

I was also introduced to a social tradition called “Jolly Trolley”. Every week one employee gets 25 pounds to buy snacks and food to share. Of course, I had the honor to do so when I was there. As you can see from these pictures, Jolly Trolley is best enjoyed on the rooftop on a sunny day!

Shopping for Jolly Trolley at M&S  - Enjoying jolly trolley on the rooftop

Shopping for Jolly Trolley at M&S  - Enjoying jolly trolley on the rooftop

About the UK/London in general:

  • Law firms really do have pretty amazing office spaces. We went on a client meeting at Taylor Wessing (Enterprise’s law firm) and I felt like I was in the TV series “Suits”. High-rises enjoy a great view over the city.
  • I find British people to be very polite and proper. (Not to stereotype anyone, it has just been my personal experience.) They remind me of southern Americans. (Again, my personal experience) Here’s why: Some might say “God bless you” when you do something nice for them and, similarly to the U.S., small talk is very much welcome and expected.
  • Quirky language differences: Other things I have come to found out are that “flapjacks” in the UK are not pancakes but yummy oat bars. “Pudding” can be cheesecake as it is used synonymously with dessert and a “wet blanket” is a hater.

Challenges overcome – lessons learned

Half way through my internship, I have become more confident in my abilities to deliver quality work and no longer suffer from “Imposter Syndrome” as I did in the beginning. (It’s when you feel like you didn’t earn your place and are constantly afraid of being exposed when in reality you are rightfully where you are and can totally do the job).

Also being in a different cultural environment and working with a team that did not exist until recently has taught me to embrace change and see things from a different (positive) perspective. Working at Enterprise has helped me be less afraid of taking risks by taking ownership of things and I appreciate being able to realize my projects as I envision them. I like being more entrepreneurial and learning new things through trial and error.

From College to corporate Life

Trading in my college backpack for a business briefcase... or a fancy leather tote, in my case.

(by Jennifer Mbunga)

Gone are the days when I could just contemplate sleeping in instead of going to class (not that I ever actually skipped class ;) ) or just throw on leggings and sweats. In the corporate world people wear slacks and suits. The only challenge here is finding the right clothing for the weather, which can be rather flaky. It can go from bright sunshine to thunderstorm in a matter of hours.

The dress code here at the Enterprise Rent-A-Car is similar to one you would find at a German DAX 30 company. It is western business attire, so it is very professional. That works well for me because my wardrobe is something like 50 shades of black and I went to business school, so I did not have to buy a whole new wardrobe.


My first days at the corporate headquarters were also similar to my first day at university. I barely knew anyone and I wasn’t quite sure how to behave. I learned that smiling at people and greeting them when you cross paths works better than #restingface.


Even though the corporate environment can be quite intimidating, it is imperative to network and talk to people. At Enterprise, the hierarchies are pretty flat and you can just chat with the VP when you see him in the kitchen.I have learned that just being nice and saying hello is a good way to network which then leads to great business conversations.

After a busy first week in and out of the office, I decided to venture into the big canteen downstairs. The first time around I took my iPad as I was nervous to interact with anyone. However, I was quickly introduced to another intern, and asked her if she wanted to go out for lunch sometime. We did and she then introduced me to other interns, which led to all of us going out to eat and have drinks on a Friday afternoon.


So far during my time at Enterprise I have had a variety of exposure to the social side of working at a large global company: eating lunch with my boss (which wasn’t as scary as one would think), having mocktails (virgin cocktails) with my coworkers at a diversity event or doing a meet and greet with managers. The latter was a really fun experience and taught me that even managers get intimidated by new environments.


One of my supervisors gave me a fun task this week. He made me read the book “Who Moved my Cheese”, which is about coping with change. The key lesson is that life’s adventures begin outside of your comfort zone.

Another difference is that new things may come up during the day that force you to prioritize in order to meet the new deadline. This is why I find it so useful to always carry a notebook with me or write things down digitally, because I always have my cell phone or tablet with me anyway. One of my other supervisors was kind enough to give me this beautiful Leuchtturm notebook (it’s made in Germany <3) so I can write down all the important things I come across every day.

I am currently working on a variety of projects I am really excited about all the travel I get to do as a part of my internship. The next week I will be working at our media agency downtown London, right next to St. Paul’s Cathedral and then a few weeks later I will be flying to Frankfurt to spend a week at our German headquarters.


First week at Enterprise Rent-A-Car

(by Jennifer Mbunga)

One day at the end of 2013, I was on Facebook looking at different multinational companies to apply to, as I was thinking about doing an internship back in Germany. This is when I first came across Blind Applying. I started filling out the application, but never completed it. At that time I was in the U.S. doing a year abroad and was thinking about leaving after a term, but I ended up staying the whole academic year (really great decision by the way!). In November 2014 I fully filled out the application for Blind Applying. There was no dreadful cover letter – I hate them-, all I had to do was give in my contact information and upload my CV.


Months went by and I completely forgot I had applied. In January, I got an email from Alex who works at Blind Applying. I was in the TOP 40 and got invited to a phone interview. This was conducted by Jessica who works at Enterprise’s headquarters in Eschborn, Germany (near Frankfurt). I was then invited to the assessment center in Eschborn as a part of the TOP 15, which was crazy in itself when you think that there were over 10k applicants in the beginning.

Long story short, at the day-long assessment I got to meet 5 other candidates, the Human Resources (HR) Team from Frankfurt as well as Matt, the European Talent Acquisition Manager from the headquarters (HQ) in Egham, England, who I am now reporting to.

A week or so later we all got feedback and I got a call from Matt. He delivered the news to me like this: “As you may know I have a bit of bad news for you.” (He paused and my heart sank!), “You are going to have to tell your friends and family that you will be spending three months in the UK!”

Fast forward to now – My Internship in May 2015

My first day at Enterprise Rent-A-Car was a Tuesday, May 5 – internally called the Enterprise anniversary, which is a tradition celebrating every employee’s anniversaries with the firm by giving them a card and having a “cake day”.

The office space here at the corporate HQ is new and really modern. Enterprise moved in here in March 2014, so the atmosphere is warm and welcoming at least for someone like me who likes interior design. Working at HQ can get quite hectic as everybody here is really busy. Luckily, Matt introduced me to my coworkers and showed me around. What I liked is that I can bring my own devices so I can use my iPad and apps at work. I was also given a quick tour of the city and Matt took me out to one of my favorite restaurants for lunch, which was very kind.

What I do during my internship

On my second day, I attended a Media Day taking place at our media agency Bernard HODES. As my internship revolves around HR Brand Development for Enterprise’s “new” markets in Germany, France and Spain a lot of my tasks have to do with employer branding – which is similar to consumer branding but aims at getting people to want to work for you as opposed to buying your products.

On Media Day, different companies came to pitch their ideas on how they would be able to help Enterprise reach its recruiting goals. The office’s balcony had the best view on landmarks like St. Paul’s Cathedral, the London Eye and the Shard. Another bonus was the different gifts and goodies the companies brought, like macaroons, chocolate and stationery stuff. Lunch was also on the house.

The following day, we attended a panel discussion about “The Evolution of Candidate Attraction”. In case you are wondering, breakfast was served there too and it was pretty good (big foodie here ;) ).

After heading to the media agency once again, I got an idea of what type of work they do for Enterprise and how companies develop Employer Branding strategies. I am going to be spending a week with them in June and I’m looking forward to that.

It’s not all work though

Even if it was my first week, a lot of emails were waiting for me already. One of them was for the company party at Thorpe Park – an amusement park- next month. I am really excited to go!

So far I truly enjoy the prospects of moving around a lot and learning different aspects of HR brand development. Working in such a big company can be quite intimidating. I tend to be shy when I am placed in a new setting so I am still trying to find my place and look forward to connecting with my coworkers even more as time goes by. Come back to read more about my adventures in the beginning of June.

Meet Jennifer, the Blind Applying champion of Enterprise

Jennifer has studied and worked in Washington, D.C. and is now getting ready for her internship on HR Brand Development in London.

How excited are you to be starting an internship at Enterprise?

I’m beyond excited. It still hasn’t really sunk in that I am this year’s “Blind Applying Champion” for Enterprise. On a scale from 1 - 10, I would pick an 11 if it was possible. I love the company’s values and culture and can’t wait for this new adventure, challenge and growth experience. Really looking forward to meeting the team in London.

What’s the first thing you wanna try in London?

Foodwise, I have never had fish and chips, so that is on my list. Along with my all time favorite chicken restaurant Nando’s. And I would like to go on the London Eye.

Most inspiring British artist?

I don’t usually categorize people by nationalities, so the only British artist I could think of off the top of my head is the make up artist Jennie Jenkins (beautybyjj). I can be a bit of a girly girl, so she has definitely taught me a thing or two about make up on Youtube.